Mountbatten Nursing Home

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Mountbatten Nursing Home Gardens

Mountbatten Nursing Home

About us

We have been providing our very own special type of care here at Mountbatten since the 9th of October 2000. Led by our Head of Nursing and supported by our team of nurses, senior carers, and care staff alongside a team of ancillary staff who work together to create a friendly home from home atmosphere.

We understand that moving to a nursing home is a big transition and one that may worry you and your family. Our highly trained team will offer you or your relative as much time and support as is needed to make you feel part of the family as quickly as possible. We genuinely want you to feel not only safe and cared for here, but happy and relaxed too.

Since providing exceptional care is about listening to and adapting to each person’s unique needs and wishes, we combine high standards with a flexible approach.

Mountbatten Nursing Home

Why choose Mountbatten?

  • Our CQC rating is consistently rated as ‘Good’ both overall and for each of the five domains
  • We offer a ‘Key Nurse’ and ‘Key Carer’ on admission to help personalise your care plan
  • Our staff are highly trained and receive regular training
  • We are experts in elderly and complex care needs
  • We offer short and long-term care, respite care, and holiday stays
  • Visitors, including children and well-behaved pets, are warmly welcomed at any time.

When people have worked throughout their lives and have been committed to helping others, they deserve extra cherishing. They need a home where individuality is emphasised, with staff who have time to give attention to the small details and where they have the choice of enjoying the company of like-minded fellow residents.

Mountbatten Nursing Home

Our rooms and facilities

The home can accommodate up to 30 residents, comprising of 25 single rooms, many with ensuite facilities, 1 double room, and 2 specialist care 2-bedroom units. Although each room is fully furnished, you are very welcome to bring your own furniture and personal items to make the room feel your own.

You are welcome to have a private telephone line fitted if desired, and every room has a TV socket, a nurse call bell, and an individual thermostat so you can adjust your heating to suit you.

We also have:

  • Two bathrooms equipped with hydraulic bathing facilities
  • Two shower rooms with full safety features and equipment
  • Ceiling mounted hoists in all rooms
  • Disabled toilet facilities
  • Lift to all floors
  • Separate lounge, dining area, conservatory, and garden
  • GP visits each week, and as needed
  • Visiting hairdresser and chiropodist
  • Activities co-ordinator
  • Our own wheelchair friendly minibus
  • Group and 1-2-1 activities
  • Our own chefs who prepare fresh homemade meals every day
  • Our own on-site laundry.

Please visit us for an informal tour of our lovely home. We will be happy to show you our rooms and facilities, introduce you to some of our staff and answer any questions.

Mountbatten Nursing Home

Our history

Built in the 1880’s, our lovely building was once home to a famous children’s author of the day, Juliana Ewing, who with her husband Alexander, purchased ‘Villa Ponente’, as it was then known, in 1883. We have it on good authority the building cost £70 to build, a bargain compared to the £81 Alexander paid for his grand piano!

Juliana was a contemporary of Rudyard Kipling who was said to be able to recite one of her novels by heart, and she was also much admired by author E Nesbitt. We know that she wrote at least one novel while she lived at Villa Ponente, and it was inspired by her love of English country gardens. No doubt she tended the garden we enjoy at Mountbatten today – we do our best to maintain her high standards!

Since then, the building has served as a maternity nursing hospital and a cottage hospital before becoming a nursing home. Of course, the years have seen many changes as the building has been adapted and extended to suit the needs of a modern nursing home, but we are very proud of its heritage and history that began in Victorian times.

We have just started working with the Somerset Heritage Centre to study and unpick the history of the building and will keep this page updated with our findings.

Mountbatten Nursing Home

Our ethos

Maintaining the dignity, individuality, and privacy of residents within a warm and caring environment is at the heart of our care philosophy. Our staff are trained to be respectful of a resident’s individual and changing needs at all times, reflecting our person-centered approach to care.

Our core care values are:

  • Privacy
  • Dignity
  • Rights
  • Independence
  • Choice
  • Fulfilment

Mountbatten Nursing Home

Meet the team

Richard Brice

Proprietor & Registered Owner

Sally Brice

Proprietor & Registered Owner

Paula Cottrill

Clinical Lead

Jayne Baker

Advanced Practitioner

Amanda Gamblin

Head Chef

Sadie Baker

Activities Co-ordinator

Steph Harris

Senior Health Care Assistant

Jenny Hembrow

Housekeeper

Louise Brice

Health Care Assistant

Delia Chinn

Registered Nurse/Shift Manager

Mike Baker

Caretaker/Maintenance

Richard Brice

Worked at Mountbatten Since

October 2000

Bio

I spent many years in senior management in both the construction and finance sectors.

Tell us about your role

My role is to manage the business side of Mountbatten and support the nursing staff in any way I can.

How does the Mountbatten team provide a ‘special kind of care’?

Mountbatten delivers a special kind of care as our team go above and beyond to care for the residents.

What do you enjoy the most about working at Mountbatten?

Seeing happy smiling faces on the faces of our residents, their families and our staff.

Sally Brice

Worked at Mountbatten Since

October 2000

Bio

My early working years were with HMRC and the Hydrographic Office, following the birth of our children we took some time out before returning to a management role with the Edinburgh Woollen Mill.

Tell us about your role

My role is to manage the business side of Mountbatten and support the nursing staff in any way I can.

How does the Mountbatten team provide a ‘special kind of care’?

Mountbatten delivers a special kind of care as our team go above and beyond to care for the residents.

What do you enjoy the most about working at Mountbatten?

Seeing happy smiling faces on the faces of our residents, their families and our staff.

Paula Cottrill

Worked at Mountbatten Since

December 2017

Bio

Mountbatten Nursing Home has been a big part of my life, I started here at 14 years old as a part time cleaner before becoming a kitchen assistant and then a health care assistant. I then left to complete my Diploma in Nursing (DipHE) and worked at Musgrove Park Hospital for a period before returning to Mountbatten in 2017 as a senior nurse. Since then I have moved up the chain holding the role of Deputy Matron and now the Clinical Lead.

Tell us about your role

My job is to lead on all of the clinical aspects of care at the home and to oversee the day to day management of the home leading a team of nurses/shift managers.

How does the Mountbatten team provide a ‘special kind of care’?

Due to being a small 30 bed home we are able to create a family home from home environment where our residents welfare and care needs are paramount. We thrive on delivering a person centred approach where every resident matters.

What do you enjoy the most about working at Mountbatten?

I love my job. I look forward to coming in every shift because it doesn’t feel like work. I relish a challenge and I enjoy solving problems that the varying needs of our residents can throw up. I really enjoy making a difference to people lives, especially those spending their final days with us.

Jayne Baker

Worked at Mountbatten Since

1998

Bio

I started working at Mountbatten back in 1998, over the 24 years I have progressed from a health care assisstant to an advanced practitioner and now hold my Level 5 qualification.

Tell us about your role

My role varied from supporting the nurse in charge with day to day running of shifts to supporting and teaching carers to do enteral feeding; bladder wash outs to how to do blood sugar monitoring and what to do with the readings.to assisting service user feel safe cared for valued and happy.

How does the Mountbatten team provide a ‘special kind of care’?

We know our service users, what they like, what makes them happy and how to make them laugh. We are like one big happy family.

What do you enjoy the most about working at Mountbatten?

I enjoy wound care, seeing the wounds getting better and healing after treatment. Complex care keeps me on my toes. What I enjoy most is giving the best possible care to each individual person making them happy and feel valued as a individual.

Amanda Gamblin

Worked at Mountbatten Since

October 2020

Bio

I worked in a school for many years and achieved my BA Honours in Education but realise that what I really enjoyed was cooking therefore pursued a career in catering.

Tell us about your role

In my role as head cook I try to ensure that the residents have a varied and balanced diet. I try to make sure that all dietary requirements are catered for and individuals have a choice of a variety of foods to choose from.

How does the Mountbatten team provide a ‘special kind of care’?

Mountbatten is a family run nursing home which provides care and support which suits the needs of each individual to enable them to live a comfortable lifestyle.

What do you enjoy the most about working at Mountbatten?

I enjoy working in a warm and friendly environment with a great team. I like the fact that making sure the residents are provided with fresh home cooked foods can be an integral part of their day and can make a difference to their wellbeing.

Sadie Baker

Worked at Mountbatten Since

September 2020

Bio

I have a huge amount of interest in compiling my passion and knowledge in a varied activity provision that will improve the resident’s quality of life and keep them stimulated.

Tell us about your role

My role is to provide daily activities for the residents, from reading with them to inviting outside professionals in, so each of our residents has the opportunity to engage in something they enjoy. 

How does the Mountbatten team provide a ‘special kind of care’?

Mountbatten’s team provide a special kind of care by working as a team to ensure we provide a person-centred approach and meeting the needs of the residents in every aspect. 

What do you enjoy the most about working at Mountbatten?

I enjoy being given the time to support the residents by finding out what they enjoy doing day to day, and what I can do to support them. 

Steph Harris

Worked at Mountbatten Since

October 2015

Bio

I love being part of the team. I consider myself to be a good listener, I relish the opportunity to gain new medical skills. One of my strengths is completing care plans. I’m not so good at understanding jokes.

Tell us about your role

Within my role I complete the medications rounds, care for residents wounds and dressings and I work with our more complex residents.

How does the Mountbatten team provide a ‘special kind of care’?

We always have the opportunity to develop new skills and attend training to make sure that we deliver the best possible care to our residents. Our residents are always our priority, they must come first and that is what makes us special.

What do you enjoy the most about working at Mountbatten?

I really enjoy working with our residents to ensure they are getting the best possible care and are happy within their home.

Jenny Hembrow

Worked at Mountbatten Since

2002

Bio

I started as a health care assistant before making the move across to become the housekeeper. In my earlier life I was a jockey and rode in the Grand National.

Tell us about your role

My role is to manage the ancillary staff here at Mountbatten making sure the building is clean, clothes are laundered, and the building is in good shape.

How does the Mountbatten team provide a ‘special kind of care’?

We have kept many services in house such as laundry, cleaning and home cooking. This means we can adapt to any situation to make sure our residents are clean, fed and well looked after. We aim to make it feel like home.

What do you enjoy the most about working at Mountbatten?

I simply love helping people and making sure they are well cared for.

Louise Brice

Worked at Mountbatten Since

February 2020

Bio

Prior to starting at Mountbatten, I spent 17 years working in a Special Educational Needs (SEN) school where I specialised in behaviour management, rebound therapy and structured personalised learning.

Tell us about your role

Due to the skillset gained in my previous employment, I have taken on the role of learning disability lead for Mountbatten where I spend a large portion of my time working with specific residents. I also provide staff training to provide my colleagues with the skills to better support and care for those we care for.

How does the Mountbatten team provide a ‘special kind of care’?

Our small 30 bed home enables us to focus on a person-centred approach with caring staff to create a home from home environment.

What do you enjoy the most about working at Mountbatten?

Enabling our residents to access the community and teaching/maintaining their social skills. I enjoy being able to provide personalised care for our residents and making sure they feel safe.

Delia Chinn

Worked at Mountbatten Since

1993

Bio

I started my nursing career in orthopaedics in 1974 before continuing to train as a general nurse. I have spent time working for Musgrove Park Hospital, working as a district nurse and more recently for Mountbatten.

Tell us about your role

My role is to manage the shift as the nurse in charge. I consider my role to deliver high standards of care and support/mentor the care team to keep up these high standards.

How does the Mountbatten team provide a ‘special kind of care’?

Mountbatten is a family run nursing home which provides high standards of person centred care in a home from home environment.

What do you enjoy the most about working at Mountbatten?

I love the family atmosphere here at Mountbatten and the challenges that come with caring for 30 residents with a vast range of nursing care needs.

Mike Baker

Worked at Mountbatten Since

2010

Bio

I’m passionate about looking after Mountbatten’s beautiful old building and its smooth running.

Tell us about your role

I am responsible for the general maintenance of the building, the equipment and the gardens.

How does the Mountbatten team provide a ‘special kind of care’?

By providing a person-centred approach, I am able to support this by making their rooms a place they feel cared for, safe and like home.

What do you enjoy the most about working at Mountbatten?

I enjoy meeting the residents, getting to know them, and helping them personalise their rooms to make it a home from home. I also enjoy making the garden enjoyable for the residents.